Enabling/Disabling One-Time PIN for Files Sharing

The One Time PIN via SMS can be set up by the administrators or turned on/off by the users.



  • Ensure you have set up SMS OTP in CA Web.


Steps to enforce OTP to your users

  1. To enforce the enabling of OTP for Files Sharing, go to the Policy menu

  2. Select the policy e.g. Default and navigate to the Sharing Tab
  3. Set it to True

  4. Repeat the same for Upload Request if you wish to enable it

  5. Note: If the OTP has been enforced, the end user is unable to override the policy.


Enabling/Disabling OTP                                                                     

During the initiation of file share or file upload request, the user can enable / disable the OTP


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