Some users have noticed their Outlook Add-in were automatically disabled or "disappeared" from the Outlook. The steps to handle disabled or inactive add-ins are different.
A. Re-enable a "Disabled" Add-Ins in 2013
- Go to File >Info
- Select Manage COM Add-ins
- In the windows, select Enable EasiShare Outlook Add-in, click on Always enable this add-in
- Close Outlook and launch again
Note: If this does not work, try the last method below.
B. Re-enable a "Disabled" Add-Ins in 2010
- Go to File > Options
- In the window select Add-Ins
- You may find EasiShare Outlook Add-Ins under the Disabled section & go to Manage and select Disabled and click on Go...
- In the window, select EasiShare Outlook Add-Ins and click on Enable.
Note: If this does not work, try the last method below.
C. Handling Inactive Add-Ins
If you open the COM Add-ins manager (see above steps), these inactive add-ins are not marked as being enabled, but they are also not marked as being disabled. In fact, their “Load Behavior” is set to “Unloaded”.
Enabling inactive / unloaded add-ins is trickier than enabling a disabled add-in. Normally, you should be able to enable them simply by marking the related checkbox in the COM Add-ins manager window (as in the above screenshot). In practice, Outlook may keep deactivating / unloading these add-ins every time when it restarts…
Then you may need to take the following steps:
- Exit Outlook;
- You need to have Administrator privileges or edit group policy and allow apply registry changes to path
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList
and
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\EasiShare.OutlookAddIn - Download attached & 4. Locate those files in Explorer
- Double click those 2 files one by one.
- Run Outlook, EasiShare Add-in should appear now.
Reference on other Outlook Add-In issues that have occured :
https://www.outlook-apps.com/inactive-outlook-add-ins/#!prettyPhoto & http://www.slipstick.com/outlook/always-load-an-outlook-addin/ )
Able to enable disabled add-in. Thank you.