Getting Started FAQ
[Functional] User and Group Management
[Functional] Files Operations, Requests & Sync
- EasiShare "Add Folder-to-Sync" feature walkthrough
- Selective Sync files and folders
- How will guest user receive a file upload request?
- Drag-and-Drop folders not supported for IE browsers
- Are upload request recipients limited to users of EasiShare?
- Viewing files offline
[Functional] Storage and Drives
- Why is there a discrepancy in Date Modified between the file and the latest version in the Versions window?
- I am using EasiShare versioning feature. Does EasiShare consume storage license for the versioned files?
- How to find and edit the current storage size assigned to users?
- Why is there a directory called “C:\Users\%username%\EasiShare” and what is it for?
- Why does the Personal Drive's name have a “2” behind it?
- Drive space calculation is updated daily and may occasionally have users exceed drive limit
[Functional] Outlook Add-In
[Functional] Administration Settings
[Functional] Files and Folders Sharing
- When will Shared-In Folder be refreshed?
- Shared Folder VS. Managed Folder
- How do I share my files/folders?
- Can I share my files/folders with non-EasiShare users?
- How do I set an expiry date for the file(s)/folder(s) I want to share?
- How do I modify the expiry date for the file(s)/folder(s) I want to share?
[Technical] Space and Storages
- How to enable EasiShare's backend to work with TLS 1.2?
- How to change/reset IIS app pool password?
- Why is there an Outlook Security Notice whenever I open an EasiShare Desktop link?
- What encryption methods are used to protect passwords in EasiShare?
- Which .NET Framework version is EasiShare targeting?
- How to configure a SECURE Flag for Cookies?
- Wiped warning when accessing EasiShare IOS App
- Can I open certain files like pdf, epub in other applications?
- Unable to forward files via email
- Disable "Open In" on mobile devices
- Why am I unable to view downloaded files offline?
- I was able to view my files offline, but after a certain period of time, why am I unable to view them offline?
Feature Requests browse »