Broadcast SMS and Batch SMS are both sms sending function of RapidSMS.
The same SMS function has been designed differently to serve two different types of customers and usage.
Below are the 2 major differences:
|Select mobile phone numbers through Public Contacts or My Contacts.
|Select mobile phone numbers by uploading an excel file.
Cannot personalise bulk SMS message with individual information except for the Contact Name that is stored in the contact list.
Use ##name## to personalise bulk message.
Other than that, all the bulk message will be the same.
Able to personalise bulk SMS with individual's name and other information stated in the excel file.
Questions? Leave a comment below.